Get some perspective, people

A few years ago, I stepped into a taxi and the cab driver started railing about his taxi company’s unfair employee policies and high rental fees. He went on and on, and while I did sympathise with him, he just wouldn’t stop. I got fed up and shot back at him: “So what have you done about the situation?”

As it turned out, he did nothing. He said: “What choice do I have?”

But all he was content to do was just criticize his employer in front of other people, but he had no guts to go solve his own problems (or leave the organization which made him so unhappy).

A friend pointed out that he may not have had a choice about being stuck as a cab driver. I disagreed – everyone has a choice about their careers unless they are disabled in some manner. This guy was just perpetuating an endless cycle of anger and unhappiness where there was no happy ending or resolution.

As the Singapore general elections draw near, I’m feeling the same level of annoyance towards many people when they post their unhappiness about the PAP or the Government online.

Sometimes, it’s hilarious to read, but most of the time, it’s inane when people go to great lengths to criticize just about anything.

It’s a matter of perspective, folks. And it’s sometimes lacking in this country. Or at least online.

Now let me get some things straight before the same angst-ridden people descend on my comments page with rude comments and such.

- I’m not a PAP fanboy. I am not part of any grassroots organization nor am I desiring to. I don’t work for the Gahmen (well, I used to work for a quasi-quasi-Gahmen organization that didn’t pay as well as the real thing though.) I have my days very filled by my family, work, and hobbies, thank you.

- I’m not against an Opposition in Singapore. I have deep respect for folks like JB Jeyaratnam and Chiam See Tong, but most of the Opposition have yet to impress me. Then you have guys like Chee Soon Juan whose Wikipedia entry is quite self-explanatory.  Most youngsters today are too young to remember his media stunts in the 1990s and some actually look up to him.

- My nickname in the army was Complain King, but as I’ve said before, I don’t believe in just complaining, I believe in fixing the problems.

This past week, we’ve had two interesting examples that kicked off more off-centre outpourings from Singaporeans.

The Army Boy And His Maid.

saf maid

Pix from the Stomp website

I was quite taken aback when I saw this picture of a maid carrying the fullpack for this NSman. It created an instant uproar, especially among us guys who have to serve National Service. The usual plethora of Photoshop spoofs followed, poking fun at both the guy and the SAF. Even the SAF said they’ll take action, but good luck to them in weeding out this anonymous guy.

But let’s put things into perspective.

- It’s a freak picture of one guy, out of hundreds of thousands of NS guys and reservists who drag themselves to camp daily or annually. Surely you’ve met your fair share of spoilt brats in the army? And how many of them get their maids or mothers to carry their bags?

- We don’t know if it’s real or fake.

- I think it’s far sadder that we turn 18-year-olds into officers who believe they can lead a platoon of men into war, when in other countries, being selected to go OCS is not a matter of grades, but real, proven ability to lead. Today as a reservist officer in my 30s, I never fail to be stunned by how young and inexperienced the young officers look, and how I was the same too in 1996.

This SAF episode is more a humorous episode than anything, but it can get nasty as in the case of:

The PAP candidate who’s too young to be true

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Pix from PAP’s website

Poor 27-year-old Tin Pei Ling, she’ll be drawing flak for being too young to be an MP until she’s about 40. And whether she realizes it or not, she’ll be drawing away a lot of media attention from other PAP candidates during the election, which is an excellent political tactic if you ask me.

I don’t know what to make of Ms Tin, except that she really gives the PAP some Gen Y marketing prowess in a sea of typical-looking new candidates. As an ex-journo, I can tell you what makes the news, and the PAP is very well-versed in this aspect.

What I do know is that such demeaning posts on her are uncalled for, especially within a day of her official media outing.

Now what impressed me during her first media outing was that she didn’t freak out when surrounded by a crowd of hungry journalists (who were probably tired of interviewing middle-aged high-fliers). She didn’t give really mindblowing answers, but she held her ground.

Let me ask people who are unhappy with her, or who are making fun of her on forums or Facebook/Twitter

- Have you given her a chance to communicate further before you cast judgement on her?

- Do you think you can do better than her in grassroots work or political ambition? Have you tried to? Would you like to? Can you hope to?

- What is it about her, really, that makes you so unhappy and critical that you want to jump in and rip her apart with your Internet claws?

- If you really don’t like her, and she’s going to contest in your estate, will you then cast a vote to show your displeasure? Or will you, like the taxi driver, say you have “no choice” but to vote in the status quo?

I don’t ask the above questions to cheese people off. I ask it as a matter of fact, for people to examine why they are unhappy/derisive about any thing or person they don’t even know very well in their entirety or context.

At the end of the day, the army boy could be genuine jerk, or it could have been another Internet hoax. Ms Tin could fail miserably at her bid for greatness, or become a brilliant politician given her early start.

Who knows? Do you?

What wouldn’t change, is the fact that so many people, especially on certain websites that I’ve long stopped reading, are so willing to follow herd mentality and voice their displeasure on everything that doesn’t fit into their frame of what they believe the world, and other people should do for them.

If you’re not happy, don’t just talk. Make a change where it counts. If you really can’t change things, then at least get another perspective.

Trust me, you’ll wonder why you were so upset in the first place.

I am not a blogger

When I say “I’m not a blogger”, I mean that I’m not a “blogger” the way marketers and PR people like to define a blogger as – someone they can engage with in order to drive awareness for their clients’ products or services. Or an influencer whom they can work with to spread good word of mouth.

Today, an amusing incident occurred when a PR agency asked me to attend a blogger event for a new product launch. There was a big conflict of interest with regards to their client and Microsoft (whom I happen to work for), and perhaps the young PR people didn’t know the nature of this blog.

So let me clarify some things with regards to this website:

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Newspapers and the difficult paradigm change

I was not surprised to read this story online today (note, I read this excerpt online):

James Murdoch says apps cannibalize newspapers

MONACO (Reuters) – Sales of newspaper apps for devices like the Apple iPad are cannibalizing sales of physical newspapers, James Murdoch, head of News Corp’s operations in Europe and Asia, said on Friday.

News Corp in June closed its free Times of London website. The Times, the Sunday Times and Britain’s best-selling Sunday tabloid the News of the World — also owned by News Corp — are now available online only to paying subscribers. News Corp’s British newspaper arm News International said this month the titles had lost up to 90 percent of their online readership and now had 105,000 paying customers, including those who had bought the iPad and Amazon Kindle apps.

The exercise is being closely watched by the newspaper industry, which has lost readers and advertising revenues to free alternative news sources online and is seeking new business models for the digital age.

Here’s what I’ve observed when I was working in the local newspaper industry.

  • Editors/journalists are not businessmen.
  • Ad sales people are not journalists.
  • Corporate development people are not media-savvy.
  • And many of them have their own conflicting ideas of how to be successful online, based on how success was defined in the past

With the mix of the above types of people, it’s not surprising that in the entire Southeast-Asian region, there’s not one newspaper or traditional media outlet that has successfully created an online business model that can comfortably replace its current operations. It’s rare to have the right mix of people who can bring the business forward into the digital space.

(At the same time, you’ll have a few media professors here and there who keep writing theses on what old media should do to become new media, but they were probably never very good journos or business-minded people themselves. Still, they get quoted aplenty by old media to reaffirm the latter’s beliefs and status quo.)

I write this blog entry not because I know the solution (gosh, if I did, I’d quit my job right now). FYI, I’m no longer focused on journalism and PR, and have moved to a more business-oriented job role, but I’m still a media junkie and I know newspapers are the gold standard in journalistic standards that the online world desperately needs.

I want better content online and I want better access to it. And here’s why I think the newspapers and other print media are not getting it right.

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Poor Online PR

When I was a journalist, I often got upset with some PR folks with their unprofessionalism and sheer lack of understanding of why journalists do what they do. And when I became a PR person myself in 2007, I tried my best to not be the lousy PR person I always criticised from the other side of the fence.

Unfortunately, I don’t think the state of things will change. There are probably more people joining the PR market than there are new journalists in most developed countries, especially with the shrinking number of media outlets.

At the same time, social media is exploding, and both PR and media are struggling to understand how to cope with, and leverage the likes of Facebook and Twitter.

Social media is so important today, we should not be using the word “new media” anymore, which is actually pretty passe (we used this over a decade ago to describe online news outlets!). Social media has also caused a change in the way that online journalism and PR is practiced – today, both PR and media folks are bringing their age-old tension to the forefront, rather than keep it behind curtains as it has been done since print journalism began. It’s not pretty though.

Take for example this recent Gizmodo blog post, which has the self-explanatory title of “Why We’re Not Reviewing The Nokia N8”.

As much as we’d love to see a great new phone from Nokia, we’re not reviewing the N8. The phone was, unfortunately, irrelevant before it launched. Like a top-of-the-line horse-drawn carriage released shortly after Neil Armstrong stepped on the moon.

Nokia itself has declared that it’s abandoning Symbian for all of its N-Series phones. Nokia serves a billion phones a year, but it’s the N-series that represents everything Nokia wants to be, its ambition forged into tiny pocketfuls of technology. Their phones that geeks gushed about once upon a time. The N8 is the very last of its kind. The head of Symbian even quit today. It’s a dead OS running.

Personally, I haven’t recommended ANY N-series phone ever since my ancient N73 (circa 2006?). It’s also hard to believe I used to spend so many hours creating Nokia S60 themes on my blog (they get downloaded frequently even today!). Nokia lost the story long before the iPhone came out, and they only realized it this year when they replaced the CEO and admitted that Symbian in its current state was going nowhere.

But I got pretty miffed when I saw Nokia PR’s reply on the Gizmodo comments page.

Hi Matt, this is Anna from Nokia PR.

Matt, thanks for your opinion. We’re sorry you have chosen not to review the N8, and it’s ok that you don’t like our products. Millions of other people (and some of your peers at Gizmodo) like our products, but we’re happy to come pick it up from you. There are plenty of other influencers who would appreciate the opportunity to experience the N8.

As you know through various discussions with us, we are committed to the Symbian platform, which is still the world’s most widely used smartphone OS, contrary to your own viewpoint. Our newest Symbian devices are already shipping and we’ve had a record number of preorders for Nokia N8’s. You could’ve bashed the device and we would’ve been ok with it, really. We’ll just send them to people who write a review to help their audience make a decision.

Some companies might be tempted to blacklist you from future reviews, but that’s not our style. However, we have decided to give this N8 away to a lucky consumer – learn how by following @Nokia on Twitter.

Thanks, Matt.

The text content is pretty alright, from a PR perspective.

But it’s the sheer tone – sarcastic and arrogant – that really stings the reader (not just the Gizmodo editorial, I assure you). Nobody in the tech industry will deny that Symbian is still the most widely used smartphone OS but it’s also a matter of context. On gadget blogs like Gizmodo and Engadget, and among hardcore users like me (I used only Nokia phones from 1998 to 2006), Symbian lost its relevance and significance several years ago.

This is not how PR is done online.

Yes, Anna, you might not agree with the attitude of the Gizmodo journalists, but this is something better left behind the scenes if you can’t project a professional image for your company in public. And for the record, all the reviews I’ve read of the N8 so far, tell me it’s not the killer phone Nokia or its fans have hoped for.

This is not about which mobile OS is best (yes, I’m waiting for my Windows Phone 7 from LG to arrive), but about how PR people need to be careful what they say to whom. It’s easy to post a comment on a blog, it’s extremely difficult to repair the damage you’ve done to yourself, your PR team, and your company. From a communications perspective, PR is about managing what is said in public to project a desired image, not proving a personal point or worse, putting down a media outlet.

Face the facts: PR companies need the media more than the other way around. I can say this because I’ve done both and I can tell you quite a few PR people still have no idea how the media really works.

Update: I thought about this more when I went for my morning jog today. PR is not just about managing what is said, but also managing relationships. In this case, a poorly written comment by a PR person has damaged the relationship between her company and the media site, as well as with the readership or anyone who happened to stumble upon this thread.

Am I asking PR people to be grovelling at the media’s feet then? No, PR and media should treat each other with absolute respect and professionalism at all times. The media is not always right, and PR folks can and often provide an additional perspective that people need.

Just that everyone needs to remember that power is never balanced, and currently the media still has the upper hand when it comes to influencing the masses. Some PR folks believe that with the advent of blogs, social media and online viral campaigns, they can now de-emphasize their relationships with the media and speak directly to consumers…but that’s wishful thinking. The majority of the world, tech-savvy or not, does not spend its time trawling internet forums and comments to seek a balanced opinion – they still rely very much on media folks to summarize and to give a (hopefully balanced) opinion.

Communications is still a very specialized skill that is hard to learn and even harder to master, and it is the onus of both PR and media to raise the bar of professionalism on all platforms. If you ask me, Gizmodo should have done a review to prove their point, and the PR person should learn how to take feedback rather than to give it.

Hong Kong and my milestones in life

OLYMPUS DIGITAL CAMERA         Hong Kong, view from Victoria’s Peak, 830am, 14 Jul 2010. The clouds played nice as the sun beat down mercilessly, and I decided BnW was the best way to go for this image.

Hong Kong will always have a special place in my heart, because every time I visit this chaotic city, it has been for significant milestone events in my life, and usually with people that I love and cherish.

Every time I come back, I find that I have changed once again as a person, and the life that I was leading when I last visited, always seems so distant and faint as the future ignites before me.

How did it start?

In 1994, when we were 17, we came to HK as the ACJC Dragonboat team to participate in the annual dragonboat races. We not only won the student category, we qualified for the national finals and came in 2nd after the HK Police team (or was it the firemen team?).

We were young, strong, and largely immature about everything we believed we were wise about. I only knew the concept of winning gloriously, but not knowing humility in victory. We would win the race like heroes, but come back and be humiliated by our uncaring teacher-supervisors in front of the school assembly for our youthful mischief and rebelliousness.

But we’ve since forgotten all the unhappiness, because what a time it was, with friends like Derek Cher (God bless his soul), Weizheng, Pok, Ronald, Ben Lim, Naveen, Zhenyao, Jerry, Andrew Lim and Teong and so many others who remain great friends till today.

In 1997 or 1998, a few of the Dragons like Pok, Ronald, Derek and me came up to HK to gallivant after completing our NS stint. I had just become a Christian and was struggling to understand my faith and what I had to do, and I remember having long and serious conversations with Pok and Ronald on theology and humanity, young as we were. Derek, on the other hand, was obsessed with finding a particular shirt from G2000 or Benetton, and we must have visited every outlet in town. We also had long debates on whether to visit Lantau Island, and we never did.

In 2000, I was starting out in photojournalism, bursting with incredible passion for photography. In fit of madness, I told myself that I would stop using the crappy Nikons that SPH made me use, and that I would outfit myself with the best Canon lenses I needed to be successful in my photojournalism career. I did a quick trip to HK, met up with photo.net friends like Bill Akata and Lee Hoyin, and they accompanied me to buy Canon L lenses at Man Shing in Mong Kok.

At that time, Canon L lenses were 20-25% cheaper in HK and the savings paid for the trip. I still own those lenses, but the burning passion was lost somewhere along the way. I since learned not to make a particular passion my whole job, but to leverage on it instead.

In 2004, my boss Ooi Boon nominated me for the Local Journalist award in the Society of Publishers of Asia annual ceremony, and to all our surprise, I actually clinched it for the regional photojournalism work I had done in Vietnam, Thailand, and Singapore. SOPA is based in HK and so I came up to collect my prize in a nice ballroom ceremony along with other SPH journalists.

I was halfway through my SPH scholarship stint and this win was a huge encouragement to continue investing in a media career, but deep in my heart, I knew I didn’t really want to be a journalist in the long term. I struggled with this until 2007 when I finally left SPH and found greater happiness in Microsoft.

What was really great about this particular trip was that I listened to Faye Wong day and night, and fell in love with her music, albeit a decade too late (she was semi-retired by then).

I can’t place the exact date, but it was also around this period that I brought Goy to HK to go on a big foodie tour, and we had this ridiculously expensive crab that was so not worth the money (or wait for the dish to arrive). There were other agendas on our mind as well Smile

And after a hiatus of about 5 years, I’m back in Hong Kong again with my Microsoft team for our annual kickoff. Here, I learned of the new role I have at work – I’m going to focus on driving the PC peripherals business in Singapore, a great development opportunity after having done marcoms and PR in the region for the past 3 years.

What made the trip really fun was some of the spare time spent walking around Mongkok with my room mate David Tse, who shares my love for toys, gadgets and our focus on our families. And of course, all the great friends I’ve made within our SEA and Korea team are here too.

I can tell you it’s hard to find so many capable, experienced and good-natured people in the same room, and for that I give thanks.

I may not stay in Hong Kong, but as I look back on the past 16 years, HK has uniquely marked how I’ve changed in my outlook on life and work, on eternity and God. Like how a parent would mark the height of his child on a wall, HK has marked how my life has shifted like tectonic plates.

But some things never change – the wanton mee is always so fresh, and I always make a pilgrimage to Victoria’s Peak and relive those days of 1994 when we were so young and free of worldly worries.

We were AC Dragons and we would win the biggest race of our lives, only to learn later that it was far easier than everything else that was to come.

Below: Other pictures I took with my trusty Oly Pen during a morning solitary walk on 14 July 2010. As a photojournalist, I used to enjoy long solitary walks with my camera bag. Now older, wiser, and in better mastery of my craft, I steadfastly follow the Zen of photography and take pictures only when the scene calls for it.

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On being mono-skilled

Digital StillCamera 

I had an interesting online conversation with a journo today who’s thinking of finding a new job but believes he is “mono-skilled”. That causes him to believe that it’s hard for him to write his CV, or find interested recruiters.

Thankfully, that’s not true at all, even as many journos continue to subscribe to that belief. Those who don’t, have obviously moved on to other fields (and sometimes returned to editorial when they realized where their heart lay).

Now as my friends will know, I’ve been encouraging journos to try other jobs even when I was still a journo at SPH. I still do, not because I want the newspaper to lose good people, but because I think everyone deserves a chance to check out the world for him/herself. How do you know journalism is the perfect job for you until you’ve tried other jobs?

It’s an irony you know – scribes who write about everything under the sun, are often themselves not exposed to every other thing under the sun when it comes to a career.

It doesn’t help when I know there are some editors who having failed or been unhappy at other jobs in the past, try to convince young journos that journalism is truly the best career on earth.

Seriously, it’s not for everyone lah. There are journalists, and there is everyone else.

Now back to my point about being mono-skilled, or “I only know how to write, so how?”

I’ve often told fellow journos that they’re fools if they think being able to write is their only marketable asset. Their real strengths lie in several areas (and I’m referring to good journos here, others need not apply)

  • Listening and collecting vast amounts of data in a resourceful manner
  • Analysing the data from different points of view
  • Solving or find possible solutions to difficult problems objectively.
  • Verbalizing the above in a simple manner that many people can understand and apply their thoughts to.
  • Realizing all the above in a ridiculously short period of time (aka Deadline)

You know, the skills above are what most people outside of journalism use as well. 

Whether you’re a financial analyst, a florist, a cook or a CEO, how you use the above skills in varying degrees determine how far you go in life.

(I exclude Acts Of God here).

So to clarify, I think there are two types of skills we need to think about. I have my own definitions here:

Technical skills developed over time – aka writing, violin, cooking, photography, gardening, financial analysis, selling services and so on. You can pick up these skills anytime via courses or books or apprenticeship. Many people are technically mono-skilled, some are dual-skilled, and very few are good at several technical skills.

Soft skills that enhance the technical skills that allows one to work in different scenarios – data collection and analysis, team co-ord and management, and clear communication. Sometimes, being able to bullshit is an important soft skill too. You can’t learn any of these soft skills in formal courses, but they’re developed over time either by circumstances, trial and error, mentorship or self-observation. Sometimes, they’re nothing more than “social skills” or inter-personal skills.

I’d like to think that everyone has a mix of technical skills and soft skills. The question is how we develop both “skill trees” to meet our desires?

For example, let’s take my own career path. I consider my real technical skill to be photography, not writing or marketing as most people would believe it to be. Yet when I quit photography 2003, I let my photography skills languish at a certain level and never worked on it again. It’s a pity to some, but I decided it was not my path and turned it back into a hobby instead.

I’m reasonably proficient at writing and that’s seen me through my SPH editorial career and the early phase of my Microsoft career. However, under the guidance of my boss Ben in MS, I’ve come to appreciate it’s the soft skills that truly open up different career options in one’s life, especially within the same company.

It’s how one earns the trust, the respect and the support of others that allows one to bust the limits of their technical skill and allow one to grasp new challenges and overcome them.

Yet I still continue to develop new technical skills – like learning how to manage spreadsheets and long rows of numbers, how to organize big-scale events and so on. PR was one technical skill I didn’t spend too long learning though – I simply thought to myself how I disliked the actions of lousy PR people when I was in the media, avoided their mistakes, and repeated methods of the ones I liked.

I sometimes lament to my friends – I’m a turning into Jack of All Trades, and Master Of None. But then I think to myself – do I really want to be known for doing one thing really well? What if I were a photographer and digicams got so smart they made me uncompetitive in the market? (Never say never). What else could I fall back on? What did I not try out when I had the energy and the passion to?

That’s also one of the reasons why I pursue so many hobbies – I want to know, can I be good at that one other thing? When I was young, I couldn’t afford these hobbies, but now that I can, why deny myself?

I don’t need to be great at it, but I want to enjoy being good at the violin, graphic design, hobby kits, building PCs, riding a motorbike and so on. I take pleasure at trying and getting good at new things, instead of trying to be Number One at everything like my Gahmen often tells me to.

Now I digress, as usual.

People who insist on thinking they can do only one thing well, are condemned to doing that one thing well, both by their own mindset and how others perceive them. It’s easy to fall into that thinking as a media guy (journos and PR peeps included) because that’s how media companies often measure your worth.

But if you see yourself as being good at more than just your technical skill, you’d be surprised at the options that suddenly pop up in front of you.

So really, it’s okay to be mono-skilled, but that never stopped anyone.

A loving tribute

Sometimes, people tell me that I write well. I disagree, because I will never be as good as Roger Ebert or Stephen King.

Do read Ebert’s loving tribute to his dad here. I wish I could write a similar piece for my late mum, but I think it’ll be many, many years before I can muster the strength and bravery to do it.

An excerpt:

Until the day he died, I always called him "Daddy." He was Walter Harry Ebert, born in Urbana in 1902 of parents who had immigrated from Germany. His father, Joseph, was a machinist working for the Peoria & Eastern Railway, known as the Big Four. Daddy would take me out to the Roundhouse on the north side of town to watch the big turntables turning steam engines around. In our kitchen, he always used a knife "your grandfather made from a single piece of steel."

What price pragmatism?

haitiHow did you feel when you first saw this image from the Haiti earthquake? Picture from AFP.

Singaporeans have been grumbling online about the $50,000 that the Singapore government contributed to the Haiti relief efforts. I first found out about the grumbling from Mr Brown’s site.

What surprised me was that the Straits Times’ Political Desk actually put forth a commentary last Saturday to point out that the Gahmen should have given more. (No link, sorry, ST still believes in locking up its content to non-subscribers)

What didn’t surprise me was the quick reaction from the Gahmen’s PR folks. The letter was published today (which meant some poor person had to work on it and get it approved over the weekend). I have very mixed feelings about it, but you should read it first:

Disaster relief – the S’pore way

I REFER to last Saturday’s commentary, ‘Is Singapore doing too little for Haiti?’ by Ms Chua Mui Hoong. She criticised the Singapore Government for not making a bigger contribution to Haiti after the earthquake when we had contributed far more to disaster relief and humanitarian assistance efforts after the 2004 tsunami, the 2005 Pakistan earthquake and the 2008 Sichuan earthquake.

As a responsible member of the international community, the Singapore Government has consistently made contributions to international humanitarian assistance and disaster relief efforts in our region and beyond. Singaporeans are familiar with the contributions we have made over the years, especially to the many countries hit by the tsunami in 2004, and after the Sichuan earthquake.

Last year, we provided humanitarian assistance in the form of cash, supplies and equipment after Typhoon Morakot in Taiwan; Cyclone Aila in Bhutan; Typhoon Ketsana in the Philippines, Vietnam, Laos and Cambodia; the Padang earthquake in Indonesia; the cyclone in Fiji; the earthquake and tsunami in Samoa and Tonga; as well as for victims of the civil war in Sri Lanka; and food aid for internally displaced people in Pakistan.

As a responsible government, we have to examine the considerations and priorities when deciding how much and what type of assistance Singapore can provide after each disaster. Singapore is not in the league of major donor countries, nor do we aspire to be one. Among other things, we have to consider the nature of our relations with the affected country and whether we can provide aid which will add value to the relief efforts when deciding what to contribute, as we have limited resources and cannot respond to every disaster in the same way.

Hence, we had responded with more significant contributions when Indonesia suffered the devastation of the tsunami and various earthquakes – because it is a neighbour with longstanding and close ties and we were in the position to deploy our military and civil defence assets so that they could carry out effective missions.

The amount or type of humanitarian assistance given by the Singapore Government is not intended to match the scale of a disaster. In the case of massive disasters in countries beyond our own region, our contributions often cannot be more than a show of moral support and a gesture of sympathy to the affected country.

The support from Singapore for Haiti need not be demonstrated just by the Government. Singaporeans who want to make a contribution can do so through the Red Cross and other groups, and indeed many have. The Singaporeans who have gone to Haiti on relief missions amply demonstrate their compassion for the victims of the earthquake.

Sudesh Maniar
Director, Public Affairs
Ministry of Foreign Affairs

I didn’t have an issue with the writer’s general reasoning. I mean, this is what Singapore is all about – being pragmatic.

Haiti has weak links with Singapore, both by geography and economy. They are one of the world’s poorest nations, there’s little they can do to help increase our GDP numbers. As a true-blue Singaporean myself, bred on the idea of Returns On Investment and Meritocracy, I can buy into the logic by the MFA.

Why would I help someone whom I hardly know and can hardly help me in any way?

My feelings changed when I hit the last paragraph. Logically, the MFA is right here too. If you think Haiti is worth helping, please go ahead because there are other relief agencies you can turn to.

But what does it imply when you write a paragraph like that? It implies that the Gahmen has no compassion for a stranger, because it’s relying on its people to have it instead.

This flies in the face of what the Gahmen keeps telling us :”Singapore needs to be a gracious society.” We are accused, rightly so, of being unkind to strangers, having little respect for our elders on public transport, not giving way on the roads, etc etc.

Why, because in Singapore, it is often each individual for him or herself. Our pragmatic approach to life demands that we do not bother with people who don’t qualify for our help. And what does it take to qualify for our aid?

Now I can think of a dozen things that we don’t need to spend public money on to help locals or overseas people in DESPERATE need.

Ostentious National Day Parades, overwrought drama serials like Little Nonya (oh you didn’t know you funded it with your tax dollars?), Christmas decorations along Orchard Road that serve to drive the materialistic spirit and so on. Each cost a huge chunk of taxpayer’s money.

(Others might harp on the massive losses made by investment arms such as GIC or Temasek Holdings, but all investments are risk-laden so I never go nuts about that issue.)

To my Gahmen, I respect you for your principles and hard-nosed approach to economics and caring for your people. We have a safe country and sound economy thanks to several decades of pragmatism. We’re all moulded in your image too.

But leaders of the state, I suggest that we also need a moral and ethical compass for our people and our children. We parents can do it at home in a family unit, not a problem.

Yet what kind of message are you sending out when you witness the terrifying humanitarian disaster with your own eyes, and you, who have the collective power to do so thanks to your population, offer a small token sum in return? What do I tell my children about a government that is rich in wealth but not so wealthy in spirit?

So if we really want to be pragmatic, here’s the way to do it:

If you do not think Haiti will benefit significantly from any amount you can contribute, don’t contribute anything at all. That falls in line with the pragmatic formula we all know so well.

If you think these people could do with some help, look at the bigger picture and give something more significant. Why, if it means raising ERP rates for a day, I’d gladly drive through more gantries to do my bit for a suffering people. We have effective means of raising money in this country by automated means, but we’ve never activated them for a worthy cause.

So ok, my pragmatic heart says….perhaps not for Haiti, since like it has been said, we are so detached from it. But how about doing this the next time it happens to our neighbours? When was the last time you saw this government leading a national effort to be gracious and generous on a big scale? Yes, we help our own people first – the local charity drives and funding is all good. We help our immediate neighbours – great. Now do we have anything left for someone we’re not so familiar with?

If the people and even the (usually supportive) local media speak up against your token contribution, take time to ask yourself why we ask such questions of you, rather than rush out a reply in the media over the weekend to try to kill the conversation thread.

(Unfortunately, MFA, you’ve just fanned the fire)

I’m not asking the Gahmen to follow the crowd and not be careful with our money. I’m asking it to have a bit of compassion when people are looking to it to lead by example and be more receptive to people’s feedback on such grey matters.

Being gracious means to be kind and generous to all, and we’ll take less time to be a gracious society when our leaders can exhibit this trait on a consistent and visible basis.

We desire to be a hub for everything from biosciences to finance, so how about considering being a hub for graciousness? It will do far more wonders for our society and our international reputation than you can possibly imagine.

Here’s Mr Brown’s post on the same matter. Same sentiments all round, I guess.