Why I don’t feel sorry for Kodak

It was all over the news today – Kodak has finally filed for bankruptcy protection.

Nobody was really surprised. Kodak has been on a decline since the beginning of the 2000s as digital cameras began to supercede film cameras. Unlike the recent passing of Steve Jobs, I haven’t seen many people on my social media networks lamenting the loss of the company that popularized photography. Looks like people just aren’t shedding a tear for Kodak.

While I do feel sorry for the Kodak employees and pensioners who face an uncertain future, they had little say in how the company was run to the ground by their management over the past few decades. Yes, Kodak film allowed for the creation of millions of amazing images, but in my lifetime, Kodak didn’t care for the consumer very much.

I’m normally a very nostalgic guy, and I will always remember walking past the bright yellow decor of film-development stores that were sponsored by Kodak in the 1980s. It was always fascinating to see how long strips of negatives would pass through the innards of the gigantic machine which would spit out 3R-sized color photos.

However Kodak left more of a bitter taste in my mouth than nostalgia is worth. Let me tell you why.

1. Film was ridiculously overpriced.

When I started getting into photography in the late 1990s, it was such an expensive hobby. If I remember correctly, it was $5 per roll of film, $10 to develop a roll of film and 30 cents to print each photo in 4R size. So to shoot a roll of 36 exposures would easily cost you $25 before inflation.

That’s not counting the cost of batteries as film cameras were power guzzlers – remember the sound of film being rewound in a compact camera? Today you can shoot thousands of photos without considering the cost – it costs just about nothing on the digital platform. But we always had to consider the cost of reloading each roll of film.

You can argue that it forced us to become better photographers when we didn’t waste film, but I can also argue that Kodak profited handsomely from enthusiast photographers.

Kodak and other film makers never really sought to lower the cost of film. The centuries-old method of using silver halide worked for them until digital overtook it with dazzling speed (actually it took about 5 years for digital to go into the mainstream from the time the first decent digicams appeared in the early 2000s).

2. Kodak never understood digital, and still doesn’t

As a tech writer in the mid-2000s, I always groaned when Kodak’s PR agency would pitch their latest digicams for a review. Compared to current models of the day from Canon and Olympus, Kodak’s digital cameras often seemed like backward and ugly cousins. And their image quality was never up to par. I could be wrong, but they were probably re-branded OEM digital cameras. For a company that invented digital cameras, they put little effort and money in advancing the technology.

As film development stores began to shutter down rapidly, I didn’t see Kodak doing anything significant to save their retail partners.The shopkeepers were helpless as the landscape shifted and so was their principal supplier.

I remember it was so expensive to request for film negatives to be converted to a digital format. I tried it for a few rolls after a professional shoot and the quality of the scan was not fantastic. Where was Kodak then? Still trying to sell more Portra film to professionals, and over-saturated Gold label films to clueless tourists.

If you read any business story on Kodak’s decline, you’ll see so many other ways that they failed to capitalize on the digital tsunami. It’s not that they didn’t have the money to invest,  (especially at their peak in the 1990s), but like many legacy companies, they clung on to the past desperately and turned their noses at consumers. We just wanted a better solution instead of having to panic every time our film canisters or strips became accidentally exposed to the sun.

I embraced digital photography the minute I discovered it, and was over the moon when digicams finally reached an acceptable level of quality compared to film (that was about 2007 if I remember correctly, while dSLRs achieved that about 2004 with the Canon 1D Mark II). When I used the Canon 1D Mk II, my first 1GB memory card cost a whopping $400, but it paid for itself quickly – that card was approximately the cost of 16 rolls of film (or 576 exposures) and I shot thousands of photos in a few weeks.

It was sad at first to see how Kodak failed to change itself for the times (in contrast to its greatest nemesis Fujifilm), but after a while, one didn’t care for the company at all. It looks like after this bankruptcy protection, Kodak wants to focus on digital printing. That’s another silly move – everyone in developed countries are gradually moving to ebooks and Zinio mags on tablets, and we’re now sharing photos on Facebook folders…thousands of them, all for free. Who will pay for digital printing in the future?

Like the cliche goes, change is a constant, and we have no choice but to embrace change. If you work in a company that doesn’t embrace change, please take a look around and see if you can get out before the company becomes obsolete by its own choice or ignorance.

Kodak may emerge from its bankruptcy protection a better company, but the young people of today don’t even know how iconic it once was. Perhaps I should be sad for the past, but that feeling just isn’t happening.

Of Art, Ads and Naked Men

I was driving into Orchard Road with the family a few weeks ago when I saw the huge billboard (above, from Mr Brown’s site) from Abercrombie & Fitch. I was so stunned that I took a second look and probably put myself at risk of an accident. It was a black and white image of a rippling male body with his genitals barely hiding from view underneath the low-slung jeans.

I said to Goy: “Wow, that picture is going to cause a few accidents.” but left it at that. After all, the billboard did its job of capturing my attention and the male model does have an amazing body. And it was a very well-taken photograph, never mind that it had little to do with A&F apparel at all – such is the nature of brand advertising.

In recent days, the billboard has become a tabloid-style news story. First it was reported that the Advertising Standards Authority of Singapore (ASAS) had suspended the billboard. Then it came to light that the Authority had no authority to do so, since A&F was not part of its group and not beholden to their bidding (which I found was the more newsworthy bit, rather than the near-naked guy). The Media Authority of Singapore  supported ASAS’ call but said that the industry is self-regulated. In short, nobody can take down the ad except A&F themselves, and I’m sure many ad agencies are rubbing their hands in glee thinking about what they can achieve now with their clients.

I don’t know if they’ll ever get the billboard taken down but I oppose such a move on artistic grounds. Yes, we are a conservative society, but we are also living in a wasteland of mediocre visuals and advertisements. If you’ve ever visited Rome, one of the key attractions is a statue of a very nude man – Michelangelo’s David.

I’ve visited the statue twice, and both times, I’ve just sat there staring at the sheer beauty and perfection of the sculpture. No, I’m not gay, but there is something enthralling about the artistic depiction of a human body. And you don’t see people going “eeeee, that man is naked!” because it is undoubtedly art, and it is not vulgar.

And the Christian fundamentalist shouldn’t wrongly compare the story of Adam and Eve who fell into sin and quickly covered their nakedness in front of God – our Creator made them perfect and unclothed but sin caused them to become self-conscious of their bodies. Man would of course fall greater into sin and lose self-control of their bodies, which is what the Bible warns against repeatedly. Then we should also consider what happens when someone views an image that he purports will make him lose self-control of his body – this is the line drawn between art and pornography.

When it comes to art, everyone has the right to disagree on the interpretation. What is vulgar to someone may seem as virtuoso to another. But art is always judged and weighed in the zeitgeist of the times, and overlaid with common standards of morality and sensibility. It is not surprising to see ASAS’ objection to the ad, but one also must ask: “Are there a lot of people who are upset with the ad?” Personally, I haven’t heard anyone complaining and demanding the billboard’s removal. These sort of images, my dear ASAS, are par for the course these days.

And as a Straits Times forum writer pointed out, there are far more vulgar ads going around that ASAS does nothing about. It’s just that they are all smaller than the billboard in size.

I’m more upset with the general low standards of advertising in Singapore which celebrates the lack of wit, creative expression and artistics standards. Marketing managers are happy to adapt the most boring global visuals they can get from their HQ and just get their media agencies to book the ad space – because they don’t know what they can achieve in creating customer excitement. Most of them have never stepped into Bras Basah’s Basheer Books and flipped through the vast collection of award-winning advertising visuals and graphic art, and thought about doing it better themselves.

I’ll be very clear here: I don’t wear Abercrombie apparel, nor am I a fan. I’m a conservative in many ways, but I also appreciate art deeply. I’ve taken my fair share of sexy fashion photos during my photography days and I hope they weren’t seen as vulgar. I’m also very inspired by the billboard’s abs of steel and I shall do more sit-ups tonight.

If ASAS hasn’t gotten it by now, the whole furor has just given A&F the absolute best advertising in town – public controversy where the advertiser hasn’t really done anything illegal. The more ASAS tries to pull the billboard down, the worse it will look on them, because all A&F did was to put up a thought-provoking visual and it turned out that ASAS is really toothless after all its public statements. Bigger powers may step in, and they will be in turn branded as prudes or overreacting by the younger crowd in Singapore.

It’s always amusing to us media and ex-media alumni how stories are generated in Singapore. Many times, newsmakers do not know when they are exposing themselves to ridicule or embarrassment when they decide to go public with something. Then the media has a field day and the newsmaker wonders how did things go this way.

Just leave the billboard alone folks. A&F will change it when next season’s apparel arrives anyway. So far there haven’t been any car accidents right?

The man who lost his limbs

In recent days, you’ve seen me voice out on why we need to do more for the needy and marginalized in this rich country. And every time I ponder on this issue, this story floods back into my mind.

Nearly ten years ago, I was still a press photographer and I was assigned to cover what the journos call a “hard luck” story. It’s self-explanatory but I’ll explain it further: This is a category of stories that often feature people down on their luck, suffering extraordinary hardships or are the victims of really unfortunate circumstances. In the earlier days of The New Paper, these stories really helped to drive readership, along with scandals and freak accident stories.

The main newsmaker was this man in his 40s who had started to lose all his limbs, starting with his appendages. He was a heavy smoker in the past, and one day, he discovered he was getting gangrene (or something similar) in his toes and fingertips.

Over time the affliction spread inwards and affected more of his limbs. He stopped smoking, and had several fingers and toes amputated, but the disease wouldn’t stop.

By the time the journalist and I met this man, he was stuck in a wheel chair with both legs amputated just below the knees, and only two fingers on each hand.

He spoke to me, then he started crying: “My wife just got retrenched from her job. If it wasn’t for our young children, I would have committed suicide by now.”

I was so shaken by a grown man crying with nowhere to go, I could only take two or three photos of the man before I shut down my camera. I wish I could put the photograph on this site, but it’s copyrighted by the newspaper.

I also remember feeling upset at how little support money they were getting from the authorities despite their situation. It was in a range of a few hundred dollars a month.

Their social welfare worker was trying her best, but there was only so much she could do. I believe she told us about this story in the hope that it would bring some public support for this man’s plight.

Then the man asked softly if I could help him in any way.

I declined, because I was covering hard luck stories regularly in those days, and newsmakers were asking to borrow money from me on several occasions because they had nowhere to turn to. My reasoning was : I’m a photographer/journalist. My pay is only sufficient for my own needs. I can’t be donating money to every newsmaker. I’m just here to do the story.

I went back to office and received a scolding from my photo editor because it was standard protocol to take many different angles of a newsmaker for easier layout. “Why did you take so few photos!?!?” But I refused to go back to the man’s house to take more photos and the story was later laid out around my few image.

Today, as the memory of this man constantly resurfaces, I keep asking myself : How could I have turned down his plea for help?

Closing thoughts on the elections

Chiam and signboard

Mr Chiam See Tong from 2009: “Every Singaporean must be given the respect he deserves”. Photo by Charles Lim

Like many of you, I stayed up late to watch the announcement of the General Election 2011 results, all the way until 3am on 8th May when Potong Pasir’s narrow win by PAP was finally announced. I believe more people in Singapore watched this historic event more than several National Day Parades combined.

At the same time, I monitored my Facebook and Twitter walls as real-time updates from the mainstream media and friends came in fast and furious. People cheered the wins by the Workers’ Party in Aljunied and Hougang. People ranted that Tin Pei Ling got into Parliament while Minister George Yeo was booted out. People wrung their hands when they realized that the rest of the Opposition parties failed to win any seats at all.

And I think everyone agrees that Chiam See Tong became a national folk hero.

The outpouring of emotions continued well into this afternoon. Anger, happiness, disbelief, relief, outrage and bitterness. You name it, I read it.

Through it all, I didn’t feel the surge of emotions people were expressing. Did journalism kill my passion and my angst? Was I being too Zen about the whole elections? Or did I write my blog articles till I had nothing left to say?

Well, here’s my pragmatic take on this “watershed” elections (yes, it was a watershed event by all accounts). Where so many people are focusing on the negative outcomes (“Why did she get in? Why did they not get kicked out? Why did they lose?”) I would prefer to focus on the positive.

It was an election, never a revolution.

Some people are furious with the silent majority who gave the PAP the mandate to become the ruling party once again. They couldn’t believe that there were people who didn’t want to see change in the country.

Let’s turn the situation on its head – Did it ever occur to you that there was massive groupthink going on in the online space?

People online were screaming for a revolution, for a drastic change in the way politics were run in Singapore. But the results showed that more people voted for the incumbent than the newbies as with every elections. Sure, the PAP’s winning margin had dropped to 60.1% from 66% in 2006, but it’s still a majority. Let’s not fault voters for being pragmatic – give Singaporeans credit where it’s due.

For example, let’s talk about Bishan, where I stay.

Mr Chiam’s team lost in Bishan-Toa Payoh despite the man’s reputation and his strong team (I thought Benjamin Pwee was very impressive and it’s not because we’re both botak heads). I went to their last rally at Bishan Stadium and I could already tell from the reaction of the Bishan audience that it was difficult for the SPP to win.

The crowd was relatively muted, there to observe and to think, rather than to cheer wildly like the Workers’ Party crowd at Serangoon Stadium a few minutes’ drive away. The SPP’s main rhetoric during their last rally was to convince the fence-sitters to swing their votes towards them.

But in the end, the SPP still had a very respectable result in Bishan-TP : 43.1% of the vote, versus 56.9% for the PAP.

For a team that had never campaigned here before, why did so many people put their faith in SPP? If you ask me, SPP won over many strangers, and that’s a significant victory in itself. To win in a PAP stronghold was a longshot to begin with but the fact is SPP dared to take on a GRC with Deputy PM Wong Kan Seng in charge.

The Bishan-TP PAP team led a relatively smooth and positive campaign with no major issues or boo-boos. OK, except for this poorly-made video which led to much groans among my friends. But I have no issues with the PAP team here, and I’m not as upset over the Mas Selamat affair as other people are. I’m more concerned over housing or transport issues.

The national results, and the PAP’s declining margin, indicates that people do want change in how the country is run, but not overnight. This was no French Revolution in the making but perhaps the online audience whipped itself into a self-delusional frenzy.

And let’s face the facts – WP had really strong teams where it won. Perhaps the Opposition teams just didn’t have candidates that were strong enough, not just individually, but as a team, to convince the majority of voters.

Nicole Seah was the only recognizable figure of the NSP during the whole race, and Goh Chok Tong’s team experienced a relatively low margin of 56.7% of votes. That could go down in history as the “Tin Pei Ling effect” where an unpopular newbie nearly did in the respected Senior Minister’s team. To be honest, I didn’t even expect the NSP to get as far as 30% with their team lineup but they hit 43%.

By the way, am I upset that Ms Tin got into Parliament? Let’s just say I’d rather not be in her position where she’ll spend years, if not decades, working to dispel her current reputation, whether it is justified or not. To me, it’s not worth the salary, authority, or prestige of being an MP, to have to deal with her current situation.

If you’re still not happy with her, let me ask you – why don’t you try for the PAP or be in her shoes? Do you have the guts for politics or grassroots work? It’s always easy to criticize, but not so easy to empathize. I say this even though I prefer Ms Seah’s performance (note, “performance”, since I don’t know her in person) in this elections.

Everyone is human, everyone has feelings. Even political candidates. And the Marine Parade voters voiced their opinion of the candidates with their votes.

Look at the data, not the rhetoric

Joining Microsoft has taught me to respect the importance and sanctity of data. Data is objective, data is not emotional. The SG Elections website contains all the winning margins of every party, and you can cross-check it with previous years (taking into account change of electoral boundaries).

This was no vague newspaper straw poll or research project with questionable sampling – take a good, hard look at the data and you’d realize that although the Opposition only won two wards, they had a very decent number of votes in many other wards. This is remarkable given that we hardly hear from these guys until elections time. And worrying for the incumbent too.

Yes, Potong Pasir went to the PAP by just 114 votes, causing much grief among SPP and Opposition supporters. But the balanced observer should also focus on the fact that Sitoh Yih Pin has not given up trying, and that perhaps there are people in the estate who want change for the estate as well.

There are two sides to every story and change is the only constant.

Social media changed the landscape for the better

Let’s count the ways this elections were different, thanks to Facebook, Twitter, and dozens (no, not thousands) of bloggers.

- The PAP said sorry and admitted it had been perceived as arrogant. I never thought I would see the day, but it happened. It sent shockwaves throughout the island and the media had a field day. Although it was not said explicitly, the PAP was obviously affected by the wave of online discontent, not merely the size of the turnout at opposition rallies. And just a few weeks ago, the PAP was dismissing Internet chatter as “online noise”, so they learned a painful lesson there.

Was it a good move given that the Opposition pounced on the PM’s apology to give their own arguments more firepower? I don’t know, but it was better for civil society – the PAP finally acknowledged its shortcomings in a very public and honest manner.

The first step to change is acknowledgement, and it’s not up to us to speculate whether words will translate into action – the PAP is a smart lot, and will want to improve its results in 2016. It needs to arrest and reverse its declining popularity, and it has five years to do so.

- The mainstream media provided more balanced coverage and upped the ante. SPH and Mediacorp still appeared pro-PAP on most days with Opposition coverage buried deep inside the papers, but this was still much better than the past.

And on this point, it’s often said that the Gahmen focuses all its attention on what The Straits Times publishes because it’s “the paper of record”. Unfortunately, you can’t find the archive of ST stories online due to its paywall.

The Today newspaper has become the actual paper of record when people do their online searches now, as its archive of stories is open to all. This is something for the folks at SPH to chew on – if you aren’t making much money from selling old stories (they aren’t), you might as well open it up like Today or TIME magazine.

- Politicians became better at social media and opened up to the young audience. George Yeo’s video to young voters was a turning point for the PAP’s campaign, displaying great sincerity, humility and earnestness to win over his voters in his team’s darkest hour (at their campaign’s halfway mark when all rhetoric against the WP seemed to have flopped).

Oh yes, there was a blogger who decided to support him and the PAP using posts that included vulgar language. We’re adults here casting votes with our brains and with civility, so give your candidates and voters more respect than that.

There were other sincere videos by other PAP teams but they received little viewership. Mr Yeo’s video will remain in many minds long after this elections.

Today newspaper and Razor TV posted many videos of rally speeches, largely unedited, to allow one to escape traffic jams and judge candidates in the comfort of their own homes. The candidates took advantage of this big public service by reposting those videos on their Facebook walls.

In closing

You know, it’s been a really monumental elections to watch. Everyone’s packing up shop now that the results are out, and finally our Facebook walls can go back to the usual postings of vacation photos or new materialistic pursuits.

You can choose to remain upset about the results, but for me, I’ll remember that on the night of the elections, I saw a young crescent moon in the sky.

Personally, the elections have made me more aware that I need to do more for the disadvantaged people around me. It has made me see that change is possible, whether it is with the contrite ruling party or more credible Opposition. It has also shown me that we are in a age of heroes who can be gracious under fire, and determined despite illness and age.

Mr George Yeo and Mr Chiam See Tong, thank you for showing Singapore a better way. 

Being media literate during the elections

chiam by bob lee

Mr Chiam See Tong during GE 2011, by Bob Lee

I’m thankful for the work of great photographers like my friend Bob Lee, who took this photo of Opposition veteran Chiam See Tong during his elections campaign. Mr Chiam suffered a stroke some years ago, and the physical effects are obvious to everyone. However, it has not diminished any of his passion for politics or the people.

This photograph speaks more to me than all the rhetoric over the airwaves or grassy fields.

Whether it is photos like the one above, or Youtube videos, it is heartbreaking to see this brave man trudge on despite his health and the odds. It doesn’t matter which party you support, you watch Mr Chiam and you forget all the “hot topics” and mudslinging happening between the PAP and the Opposition. He also brings immense pride to generations of ACS boys who believe in the same principles of honor, fair play and determination.

The PAP, with all its brilliant minds and water-tight policies, simply have no counter against this man’s emotional appeal. You may not vote for Chiam this elections, but he has (deliberately or not) become the emotional center of this contest and is the antithesis of all that the PAP stands for. The PAP will probably win the majority of the votes, but they cannot win a popularity contest versus this man, because everyone knows his story by heart and it can make a grown man cry. Thus the PAP has been wise to keep silent on Chiam so far – the public backlash would be irreparable.

Bob also took this cool time-lapse photography video on how the Worker’s Party rally filled up over a few hours at Serangoon stadium:

Time-lapse photography of Worker’s Party Rally, Serangoon Stadium. By Bob Lee.

 

To most young people, it’s shocking how many people attend Opposition rallies. (“Even more than the National Day Parade!” quipped my wife).

But if you’ve been involved in previous elections, there’s always been a monster crowd as people stream in from all over the island to see what the Opposition (especially the stronger parties like WP) have to say. It’s just that it was rare to see the mainstream media publish any of these photos in the past, due to either Govt intervention or self-censorship (I suspect it was always more of the latter).

This year, the Straits Times did publish a huge photo of the Hougang crowd who turned up to hear Low Thia Khiang:

opposition crowd

I wasn’t surprised, since any media outlet would look pretty bad if they didn’t publish what was already circulating rapidly on Facebook the very minute the photos were taken by both press and public. PN Balji (former editor of Today) commented on it in his latest editorial.

“Newspapers, TV and radio know they have to cover the elections differently this time round. Or else the eyeballs will dart elsewhere, very likely never to return.”

Few people realize that the mainstream print media’s circulation has remained largely flat as the population has grown – this means that their penetration of the population is dropping. At the same time, make no mistake, nobody reaches more people than the mainstream media. You think that fiery article you shared online is going to help swing the votes? Think again, because it probably won’t reach more than 20% of any electoral base in just exposure alone. Whether the article can persuade the voter, is another question. 

The PAP’s response to the huge crowds (versus their own small crowds, usually made up of their own supporters), was pretty tame. It was the first time though, if I remember correctly, that they’ve responded to the “Big Opposition Crowds” question.

(Home Affairs and Law Minister) Mr Shanmugam said: “In the previous election and elections before that, the rallies of some opposition parties attracted crowds of such size. It’s not unusual by any stretch of the imagination; it’s about the same as what happened in the previous elections. So I’m not sure it’s larger or smaller. The reasons have been given so many times; it had happened in 2001, it had happened in 2006. What the PAP stands for are our track record, what we are going to do, it’s all very clear. But at the same time, there isn’t too much fun and entertainment at PAP rallies either. As for the opposition, I think people are curious as to what they’ve proposed, what they want to do, and people want to listen, which is a good thing.”

Channelnewsasia, 29th April 2011

But if you read the Straits Times as a whole, it still appears pretty pro-PAP as the PAP quotes will always take up the front page and more pages are devoted to the incumbent. Their rationale would often be that this is fair coverage since they have more personalities who can make the news, versus the Opposition.

Well, I’m not here to debate whether that’s right or wrong. I’m more interested in sharing how one can be more media-literate during this critical period when both sides are tussling for your attention, your emotions and your vote.

In the age where different forms of media are bombarding people with an overflow of information, being media-literate is the first step in making the right decision for yourself and your country. After all, the media is where most of us are getting the majority of the information in order for us to make our own value judgments on candidates and policies.

It doesn’t matter whether you read SPH papers, watch Channelnewsasia broadcasts, political blogs and aggregators or just your Facebook and Twitter streams – they are all media and they need to be read in the right way.

What is Media Literacy?

According to Wikipedia:

Education for media literacy often uses an inquiry-based pedagogic model that encourages people to ask questions about what they watch, hear, and read. Media literacy education provides tools to help people critically analyze messages, offers opportunities for learners to broaden their experience of media, and helps them develop creative skills in making their own media messages. Critical analysis can include identifying author, purpose and point of view, examining construction techniques and genres, examining patterns of media representation, and detecting propaganda, censorship, and bias in news and public affairs programming (and the reasons for these). Media literacy education may explore how structural features—such as media ownership, or its funding model — affect the information presented.

In Singapore, I don’t think anyone teaches media literacy in schools. The first time most students encounter this subject is probably in university arts courses, and the immediate effect is that they become leftists and anti-establishment. Oh, the fun of being young and angry.

These past few days, as I switch on my browser on my PC or phone, I’m overwhelmed by the amount of URLs and blog postings that are being shared by my friends on the elections. Some believe it’s a “political awakening” of young Singaporeans, I say it’s just that we’ve never been able to tell everyone our thoughts before without fear of censorship or retribution.

When MM Lee Kuan Yew warns: “If Aljunied decides to go that way, well Aljunied has five years to live and repent.”, I have dozens of friends immediately protesting the use of the word “repent” as a threat and following up by linking articles on why the PAP should not be using such tactics.

When Vivian Balakrishnan touches on the gay background of Vincent Wijeysingha, I see many FB posts on homophobia or Lady Gaga’s Born This Way ad nauseum. (By the way, whether you like it or not, the majority of Singaporeans are conservative and such topics do sway their vote).

It’s become like a Roman gladiator event – every new PAP topic that enters the ring generates howls of disapprovals, no matter their validity. Such hot button topics often solidify people’s pre-existing views, rather than cause them to think WHY these topics were brought up in the first place.

The lack of media literacy and the inability to analyse and deconstruct the massive wave of information, reinforces mob thinking and irrational discourse.

Ok, that sounds cheem. To translate : if you don’t understand what you’re reading and why it was written this way, you will end up following the crowd. 

For example, I have some friends who are staunchly pro-PAP and they are likely to support just about any argument that the PAP puts forth. I have MANY friends who aren’t pro-PAP (ie. it doesn’t mean that they like the Opposition) who find every opportunity to express their feelings on Facebook/Twitter about what the PAP or Opposition just said in the press.

Now it’s weird, but in doing so, everyone has also become a media outlet themselves. That really complicates matters but media literacy helps in this case too. When you know how to filter the noise, you will know which friends have a balanced opinion, and which are just myopic.

So how to be media literate?

Not that tough, my brothers and sisters. Just keep asking yourself every time you read an article or listen to an opinion:

1. Is there sufficient airtime given to the opposing point of view?

2. What are the rationale reasons supporting each side of the argument and which do you agree more with?

3. Most importantly, what is NOT being said is often the more critical issue at hand.

For example, when the Opposition says they should be voted in to be a check and balance in Parliament, I want to ask if they can continue the same level of services for their districts that the PAP can provide. Both macro and micro needs of the people need to be met. I respect Mr Chiam with all my heart, but can his team deliver what is expected of (not merely promised by) them?

The NSP’s superstar Nicole Seah already has nearly 49,000 fans on her Facebook page (she will definitely surpass LKY as Singapore’s most popular online political character this week) and has proven to be an unflappable spokesperson on just about any issue, but can she win over the pragmatic crowd worried about their HDB assets, salaries and job security?

And when the PAP says that it wants to make our education system one of the best in the world, I wonder what it has to say about the UTTERLY UNREASONABLE workloads Primary school students have to suffer through, and losing their childhood playtime in the midst of expensive tuition lessons.

And why is it so convenient that the National Wages Council is recommending pay raises, and that LTA has declared no ERP increases this quarter? Come on lah, you can’t sweeten the ground just like that.

Who Has Your Interests At Heart?

A closing anecdote – I was reading Marvel Civil War over this weekend, and after weeks of intense fighting, espionage and massive casualties between Captain America and Iron Man’s teams (they were arguing over being officially registered with the US Govt), the Cap suddenly surrendered even though his side was winning.

Captain America: “Oh my God.”

Falcon: “What’s wrong?”

Captain America: “They’re right. We’re not fighting for the people anymore, Falcon. Look at us, we’re just fighting.”

See the page here.

It’s just a comic, you say, but how true it rings.

Our history lecturer in school Chiew Seen Kong once told us this classic quote about local politics throughout history: “When elephants fight (or make love, depending on your source), the grass suffers.”.

Sometimes, the grass doesn’t even know what the elephants are fighting about.

How To Survive The Social Media Elections

GE Tracker shot b

I found out about this cool online tool yesterday – Singapore GE2011 Tracker – which allows anyone to study and dissect online conversations about the General Elections on a day-to-day basis.

According to its makers Swarm and JamiQ :

Singapore General Elections 2011 Tracker is a visualisation project that reflects the true national agenda set by the social nature of online discussions and trends around Singapore’s 2011 General Elections. The goal of the project is to help the public follow the elections by separating the signals from the noise by trending the top topics being discussed and showcasing the top articles being shared. The project looks at news articles, blog posts, and Twitter data to identify the top mentioned keywords and the most shared content.

From this chart, I could see that my 25th April posting on “Nicole Seah and public opinion” was possibly the 6th most shared article in the local socialsphere. Wow, after six years, I’m finally getting some readers!

Then my ego got bashed immediately when I saw that it dropped out of the chart the very next day Open-mouthed smile.

Well, such is the nature of Internet conversations during this critical period, where new topics and fodder for discussions appear just about every day.

Last weekend, Ms Seah was all the rage of town. Today, it’s Vivian Balakrishnan vs Vincent Wijeysingha on gay issues. Tomorrow, I hope someone talks about implementing minimum wage for the poor local cleaners at my district who earn a pittance yet work their hearts out from 6am every day.

Indeed, this tool provides all parties a remarkable insight onto what people “may be discussing” and sharing online. But for me it also raises other longstanding doubts I’ve had about online influence.

The Limits of  Social Media Measurement

I say “may be discussing” because for all the graphical coolness and depth the GE Tracker provides, it is still unable to track Facebook conversations due to the privacy lockdowns. Facebook is still the social media network of choice for most people, given that Twitter is more utilized by a vocal minority and is hampered by its non-visual, 140-character limit.

From a rough estimation of the tracking data on this blog, less than 20% of referrals for the Nicole Seah article were from Twitter. Most of the visits actually came from Facebook referrals. Largely because I use a FB Like button and not a Retweet button (I personally don’t like, and don’t use Twitter very much, because my minimum thought length is longer than 140 characters).

Also, I suspect that less than 50% of the voting population is engaged online. They could be either those who are not online-savvy, or those too busy with work to care. So for these people, perhaps their key source of information is the mainstream media or coffeeshop talk.

Your choice of media inevitably taints your view of the elections. One friend said it best on his Facebook wall. “When I read ST I want to vote opposition; when I read The Online Citizen (especially the comments and its facebook page) I want to vote PAP.”

And for many, when they read Nicole Seah’s FB postings, they probably want her signature too.

A more sobering perspective : Although my article ranked among the top 10 stories of the day, till today, it’s seen about 10,000 unique visitors. That is a mere drop in the total voting population. So what people are actively sharing and reading online, is often unseen by the larger public.

But on the other hand, what should concern the Gahmen and the Opposition is that online opinion leaders tend to be offline influencers as well. And you have a good proportion of the intelligentsia and rabble rousers who make the most noise (Why do you think this site is called Empty Vessel?).

So take the example of Charlie Sheen – you may not follow him on Twitter, but you sure know he’s gone ballistic  from what you’ve heard offline so far.

The bottomline is that one cannot afford to overstate or underestimate the impact of social media. Nicole Seah’s popularity online has forced the mainstream media to give her more coverage, despite obvious cues from SM Goh to move the limelight away.

Geek talk and social media porn aside, I ask…So How?

The Four Obvious Painful Things about this elections were stated out in my earlier post, and are all turning into horrible reality for the election candidates.

Now I can expound on Surviving The Social Media Elections, and this will apply to any PAP or Opposition candidate. Like it or not, people are sharing their voting decisions on the social media networks already.

There is the real world GE, paralleled by an online elections where people have already cast their vote on who they like, dislike, or vehemently hate to death.

Yet I believe you can turn the tide of opinion if you keep getting better at leveraging social media in a sincere and objective way. Everyone can smell insincerity on Facebook from a mile away (ok maybe not everyone).

And this is an ongoing virtual election which will continue way after the paper votes have been cast and locked away. If you want to convince people of your views, it’s an ongoing process of conversation and listening AND replying, not merely “please read my press release that was published in the newspapers.”

Hopefully some of the candidates (and their army of supporters and social media “experts”) will bother to read this lor, because it’s free social media consultation which many agencies will charge you an arm and a leg for. I put it here because what I say here is largely common sense.

And common sense is free of charge, no?

Let’s start with:

1. Don’t assume about your popularity (or unpopularity) rating

Let it be made clear that I don’t dislike the PAP. I don’t like them very much either. Probably more a resigned acceptance of who they are and what they do, with a measure of respect for their capabilities and brainpower. They do deserve credit for what Singapore is today but they are also responsible for the crowded trains that I squeeze in every day.

Now if I were a PAP minister during this elections, I’d be seriously alarmed at what’s happening when I start browsing the Internet. It seems that every major statement a senior politician makes is pounced upon with an unholy vengeance by hundreds of thousands on Twitter and Facebook. If you read my friends’ daily FB postings, you’d think that nobody likes the PAP at all.

As for the Opposition, apart from the key characters like Chen Show Mao, Nicole Seah, Low Thia Khiang et al, my FB friends don’t really care to share anything about the rest or their manifestos.

Of course, this is just a small sampling of the larger audience. My friends would share many of the political leanings and have similar educational backgrounds. My network is NOT indicative of what people think, and they should remember the same for themselves too. Birds of a feather flock together mah.

So what do people really think of the PAP and Opposition in general?

Well, nobody really knows.

  • The mainstream media don’t dare to do any public polls on specific parties or candidates, for fear of appearing partisan or engaging in “crusading journalism”. Or perhaps there aren’t many interns available during this season to do straw polls.
  • Online sites like The Online Citizen and Temasek Review attract the most vehement views (and the worst abuse of grammar).
  • Bloggers are generally unhappy with something before they post about it, and you don’t see anyone blogging to praise the Gahmen for the good things they’ve done. (Just to buck the trend, I’d like to thank the Bishan-Toa Payoh team for the nice upgrading being done to my estate for the past decade, but it would be great if you could also give us a few years of peaceful tranquility instead of constant hammering and drilling and dust.)

The GE Tracker is pretty cool in tracking topics, but like I said, they have limited view of what people are actually saying. Sampling Twitter conversations will not give you the same extrapolation for Facebook discussions. So 5,000 Twitterers could hate Politician X, but it could be 500,000 Facebookers who hate the guy instead. Or they might just like him.

And can you judge the popularity of a person by the number of FB fans that he has? Maybe, but like I said, online popularity may not correlate to offline popularity.

One last bit: most people are cowardly and will not dare to approach politicians directly with their grouses for fear of being identified or “blacklisted”. So when Wong Kan Seng claims few people have approached him on the Mas Selamat issue, it doesn’t mean people aren’t unhappy about it. I’ll remember to bring up the topic if I ever get to see him.

This will lead you to say “Again, so how lah?”. Well….

2. Don’t lock your Facebook Wall. And you shouldn’t have made it open in the first place. So maybe you should just lock it anyway.

I noticed a few key characters locking up their Facebook walls when they were assaulted by the online community. Vivian Balakrishnan’s public FB page received many nasty wall postings (re the Wijeysingha issue) until the admins locked those out, allowing only comments on his actual postings. You can see a screenshot of the Before scenario here and the act of doing so is just making people even more angry.

Not that it’s stopping commentators from whacking him in his older postings.

To begin with, I don’t recommend any public page be open to free wall postings. Nicole Seah’s page has so many happy posters that her actual postings are being drowned out. If she decides to curate her page now by disallowing fan postings, she might appear to be shutting off her audience, when she might just want to focus her communications.

So if your wall is open, keep it open. Or at least explain to people when you prepare to shut it off.

3. Continue posting updates, even when being mauled to death. And make the postings count.

Tin Pei Ling’s FB page seems to have gone pretty quiet since Saturday, an eternity in this short and furious elections period. Who knows what’s going on in her head now, having turned into a target board for so many voters. But hey, if I were TPL, I’d continue posting updates and my personal thoughts to let people know what I’ve been doing in the meantime.

Silence can mean you’re either really busy on the ground, or admitting defeat in the online space. Why, damned if you do, damned if you don’t. But the minute you start a Facebook public profile page, you are committed to updating it in real time and very frequently, so don’t forget that.

Mah Bow Tan did an interesting thing and posted a professionally edited YouTube video on his site to defend his “HDB housing is affordable” stance, around the same time that he locked horns with WP on the housing issue.

Unfortunately, not many people are interested in “liking” him, with only 1,237 likes to date – most of them PAP members (See Point 1). And the video has only seen 345 views on Youtube, quite dismal by any count but hey I watched it!

Well, at least he’s trying.

But what could help is an attempt at generating and continuing a discussion online. Eg. taking a real world HDB buying example from a FB fan and breaking down the numbers to explain why housing is really that affordable. Solid data is unsexy to bring up, but it makes or break one’s case. That’s what he has yet to do in his media speeches and online engagement.

Also, when I say make the postings count, I mean “post something interesting, for goodness sake.” I’ve done blogging and FBing for a long time, so I make it a point not to post anything boring.

But many of these candidates put up such boring posts I want to scream. Why would anyone bother to stay on your page?

4. Do not take the name of Facebook in vain.

It’s not so simple to leverage on Facebook’s branding. Like this physical banner put up by some earnest supporters of MP Irene Ng. I’m sure FB has some branding guidelines and corporate use policy right?

That aside, I took a look at Ms Ng’s page and I think she’s doing a good job of communicating to her audience. She used to be a journalist so that helps plenty.

Ultimately, people have to remember that in this strange new world, one has to lead double, parallel lives in both the real physical world and in cyberspace. Reputations are built in both simultaneously, and it requires enormous effort for one to maintain consistency across both platforms. It’s easy to say “I’m engaged with social media”, and like I mentioned, it’s another thing to actually do it.

Politicians and candidates who think they are doing well on the Internet, vis-a-vis their daily walkabouts, ought to think hard about what “doing well” really means in the virtual space.

What is really sad, is that so many of them refuse to engage the audience one on one in the comments space, preferring to assume that there’s no point arguing against The Horde. Their silence just makes the crowd even more upset, leading to the perception that “They don’t care about what we think.”

Just let us know you mean what you say, and that you’re willing to discuss it and persuade us. That is the simple essence of leadership and influence.

And it does help to be liked – the traditional way, or the Facebook way.

Nicole Seah and Public Opinion

 

In my last posting, I mentioned that so many local politicians and political candidates lacked charisma, or a simple measure of “likeability”. Since then, a new Opposition candidate has burst onto the scene with oodles of charisma, simply by being herself.

Yes, 24-year-old Nicole Seah is the talk of the town this week, and I’m impressed (along with just about everyone who has seen her debut press conference) at how she’s hitting nearly all the right notes from the get-go. Not because she has a nice-looking profile picture, mind you, but she really carried herself well during that debut event.

You can see that video here:

(BTW, Razor TV, you really ought to stop using Flash video, you realize how many people are using mobile devices that don’t run Flash? And it’s not just Apple products!)

I’ve been observing her phenomenal growth in online popularity over the past two days.

Most Popular Candidate Online?

My friends have been busy sharing the above Nicole Seah video with their Twitter/FB networks frequently (along with very positive sentiments), and she’s probably gotten more visibility than all the new political candidates combined. A homebrew comparison video between Ms Seah and PAP’s Ms Tin Pei Ling (you know, the other young candidate in town) has already popped up.

Both ladies will be contesting in the Marine Parade constituency as part of a larger group of candidates.

My wife pointed out that Ms Seah is adding fans on her Facebook page at an amazing rate. It jumped from 9,000+ people to 14,000+ in just one day this weekend. You know, it took me several months to get our Xbox Facebook page to several thousand people!Ms Tin currently has about 2500 FB fans on her public profile page and it’s growing a lot more slowly.

At the same time, the mainstream media (or maybe it’s just The Straits Times, since I don’t really read the other papers or watch Channelnewsasia regularly) has been slow, or perhaps reluctant to give coverage to Ms. Seah.

What People Want To Read Vs….

Whether it’s government intervention to prevent the mainstream media coverage from skewing their coverage (why, surely people want to read what the ministers have to say about their policies and pre-election financial handouts!) or simply self-censorship, it’s just another disappointing aspect of our local media coverage of the elections. Until I’m proven wrong of course.

Mind you, while the rest of the population goes on with their own lives during this campaigning period, the media is actually in overdrive. Most of the journos in the newsroom are being mobilized, whether they like politics or not, to prepare for action during Nomination Day, Polling Day and all the rallies/walkabouts in between.

I remember we used to create big picture charts so that the non-political beat reporters could learn to recognize the various MPs and new candidates, so you know, you could tell Ah Kow from Ah Ngeow, and who’s that young retired army general anyway?

Yet all this tiring editorial work is pointless if editors don’t realize what people want to read about.To their credit, they do try to find out, but by the time they get a tipoff, get a journalist to do the story and get it published, it’s probably several days after people stopped talking about the topic. But there are things that I’d like to read….

For example, I don’t care to read another long boring full-page profile interview on a new candidate.

  • I want to read what REAL people are thinking about the new candidates! How do people know the candidates are worth voting for when all they have to judge is  their brief media appearances?
  • Why has no newspaper commented or run stories on the odd way the former Chief Of Army speaks? (As an NSmen, it’s my national duty to keep harping on this issue)
  • I want to know what young couples think of Mah Bow Tan’s defence of his HDB “asset enhancement” policy. Is public housing a market for asset play or affordable housing for citizens?
  • I want to know why the singlehood columnists love to talk about their navel-gazing lifestyles and newfound boyfriends but don’t dare to talk about why they like one party’s candidates over the other.

Sure, I could read people’s opinion of candidates online, but why do I pay for the papers then? To read political quotes written by incompetent or jaded speechwriters? Seriously, have you listened or read any political speech these past few weeks that made you feel inspired about anything? There’s a business opportunity for talented speechwriters in Singapore and I’m sure journos would love to transcribe better prose.

With that mini rant over, my point here is that there’s now a very clear awareness plus measurement of

  • What traditional media want people to read (which is perceived by many people to equate to what the Gahmen want people to know about)
  • What people actually want to read, and that’s what they are actively sharing online.

What people want to read does not necessarily correlate to how the people vote, mind you, but I personally see Ms Seah’s appearance as a watershed moment in comparing media production and consumption in the local context.

Why Nicole Seah Is Doing It Right

Also, why are people “liking” and verbally supporting Ms Seah so much? Even though they don’t even know how capable she is?

To be realistic, the odds are completely stacked against her. (I can say so because I’m not in her voting district, so I can’t possibly vote for or against her.)

She joined the National Solidarity Party, which has never been much in the public radar. (Heck, I don’t even know any other NSP candidate besides her. I do know they have a cool slogan “Yes We Ken” on their polo shirts)

Her GRC group is up against Senior Minister Goh Chok Tong’s team, and any pragmatic Singaporean will tell you there’s little extra the NSP can offer versus his team. And she has little grassroots experience, which is what many people need to have as some form of evidence of future political capability (I don’t subscribe to such ideas though)

So to say that people like her because she’s an “underdog” kind of misses the point, as rooting for her is unlikely to result in the results that NSP desires. If I’m going to vote for an underdog, he or she better have an actual chance of winning despite the odds (eg. Rocky Balboa versus Ivan Drago). Sorry guys, I’m being a wet blanket here, but you know reality like I do.

What’s working for her (and not so much her party), is that Ms Seah is so far the only new candidate who’s really just being herself in public, and whether she knows it or not, that’s great execution in public relations. In my stint as a PR guy, I’ve always emphasized this to my colleagues - the best public relations you can do is just being completely natural in front of an audience.

It’s so simple to say, but so difficult for many people to do. Most people believe they need to put on some fake public persona, along with an affected way of speaking (refer back to former Chief of Army), hoping that people will give you the respect because you are speaking “like a leader”. What rubbish. Many companies, and I’m sure the Gahmen too, put their executives through media training which often teaches the wrong speaking skills.

Yes, you need to do your homework, your rehearsals, and learn how to make eye contact. But even more important is that when your public speaking opportunity begins, you are able to chuck aside all the technicalities and let your speech flow naturally with your own personal touch.

Talk to people, not talk at people lah.

What People Really Want To See

Ms Seah’s appearance and initial public performance has probably added a new headache to the PAP’s election strategy. Ms Tin has gotten mostly negative comments from the socialsphere (my term to replace the old “blogosphere”) and the choice to select her keeps backfiring on the Marine Parade team.

SM Goh recently commented in the Straits Times:

SENIOR Minister Goh Chok Tong urged voters in Marine Parade GRC to compare the People’s Action Party’s five-member team and the opposition’s National Solidarity Party, rather than focus on the two youngest woman candidates. The PAP’s Tin Pei Ling, 27, and NSP’s Miss Nicole Seah, 24, have been the targets of netizens since they were fielded for the coming elections. ’I am the leader of Team Marine Parade. I have four other very strong members in team Marine Parade. Likewise, you should look at NSP as a team,’ said SM Goh during a walkabout of the constituency with his fellow GRC candidates on Saturday morning.

Look, you don’t need to tell us that. We’re intelligent voters, you know.

But the PAP started it by putting someone who was a political hot potato in the limelight, without truly understanding how the socialsphere would dissect her profile and agenda.

And Ms Tin’s backers need to realize that public opinion is like this – why focus on issues we cannot fully influence (eg. cost of goods, housing, monetary policy etc) when we can sit back and watch an entertaining showdown between two young female candidates? When was the last time we had such an opportunity?

Most people don’t care to read long rambling intellectual (or pseudo-intellectual) stories, they prefer to read about gossipy stuff. In a sea of super-successful, multitasking, policy-touting but really quite boring personalities, people are obviously starving for some entertaining characters. (You can also tell that my tabloid newspaper background is kicking in :D )

So far, Ms Seah seems to grasp how Facebook works, with simple updates and frequent, honest responses to comments. I already see groupie-style comments on her page. It’s really that simple – in an age where it’s no longer scalable to do walkabouts and hope to engage as many voters as your time and feet will allow, politicians and personalities need to realize the rallying or media pressure methods of the 60s, 70s, 80s, 90s, and Noughties no longer work as effectively.

Today, the speed (some say shallowness) of social media allows likeable people to become even more liked at astounding speed. And for disliked people to drown in an ever increasing chorus of public rejection.

It’s possibly confounding to a senior politician that he can reach out to, or anger, hundreds of thousands of people online in a blink of an eye, but it’s happening and the natural response of many political creatures is to say “Let’s ignore the online chatter, it’s not important. Let’s continue what we’ve always been doing.”

And then leave the Facebooking to some amateur administrators who have never been trained in public communications.

But even if you win the final vote, the reputation that you build during this critical period becomes permanently embedded in people’s minds. Whether Ms Seah wins or not at the polls is not the issue. At this point, she’s already won the war of public opinion and this is something Ms Tin will have to grapple with for the rest of her political career.

Thoughts before the elections

I’ve long considered myself politically apathetic, or cynical, because much of what goes on in the political sphere does not warrant my immediate attention. I have better things to think about, like for example, how to do the airbrushing right on my Space Battleship Yamato, or disciplining myself to practice on the violin more regularly.

Unfortunately, during this period as the country gears up for the General Elections, everyone suddenly becomes a political expert and deems himself/herself an excellent character judge of each and every candidate. It’s impossible to ignore the talk of the town, and I’m really more interested in how candidates are pitching themselves, rather than the content of the pitches (of course, I do care about the crazy HDB pricing).

I’ve had the fortune (some say misfortune) of covering the last two elections in the capacity of a journalist who had no choice. The entire newsroom is usually mobilized for this critical activity. A lot of work goes unpublished, but I did have a colorful time on the ground.

I followed a plucky PAP candidate for a day or two in Hougang and found out that grassroots work was a real marathon (especially during this season). The candidate lost, but he did so graciously and that was a real inspiration to me. I saw other candidates of various caliber and quite a few make a fool of themselves at their rallies.

More importantly, when I looked at the crowds at the political rallies, I saw how much Singaporeans felt helpless in being able to make a change in what kind of government they were going to get, whether they could vote or not. You could see it on their faces. Yes, they would heckle and cheer at the rally, but only for a momentary satisfaction then they would trudge home.

This elections is quite a bit different, thanks to the Internet and social media. Sure, we’ve had Internet for over a decade now, but it was only in recent years that real and meaningful networks formed with the help of Facebook and Twitter. I sound like a broken record, but hey, I’ve got something new to say, which is….

What was not obvious to the people or candidates in previous elections, has become suddenly, and painfully obvious:

1. Your rhetoric can be torn apart in mere minutes.

There are plenty of idiots on the Internet, but there is no shortage of smart people too. Over the past few weeks, I’ve been reading various posts like this that are both heartfelt and well thought out. In the past, with only the one way channel of the mainstream media, there was only so much that the public could respond on what ministers and candidates say.

Today, the public can analyse, dissect, and deconstruct your rhetoric in mere minutes, and then spread their opinion on the Internet far faster than you can blink. It’s not that the youth of today like to “talk back” (a measure of disrespect in Asian societies), it’s just that now your logic and rationale are open for people to discuss and determine where your true agenda is.

A few posts ago, I was asking people not to judge the 27-year-old PAP  candidate Tin Pei Ling too much until she had more chance to communicate or prove her worth.

Unfortunately, the more she speaks or writes, the more her reputation drops.

She recently posted a long-winded and ultimately empty piece on care for the elderly. The whole posting goes to pieces the minute she starts off with “Eldercare is destiny.” You know, for all the praise that your senior comrades are piling on you, you ought to learn how to write better.

2. It’s clear when you have no charisma.

It’s not difficult to spot people with charisma, whether in real life or through the media. Unfortunately, so many of our politicians and candidates lack charisma, it’s appalling.

When I say charisma, I don’t mean some sort of polished executive charm, I just mean “likeable”. It’s important for politicians to be likeable if they want the people to vote for them (such a basic requirement right?). Folks like Lim Swee Say and Khaw Boon Wan have great charisma, and it shows within minutes of meeting them.

Many people are hard workers and can do many things that they’ve promised the people, but I personally demand that if you want to pull that sort of authority and earn the high pay of a minister or MP in Singapore, you need to be a real leader that attract people to support you, not repulse people. I could name a few ministers who elicit a groan every time they speak from a script, but I’m feeling nice today.

Personally, I’m surprised that a former Chief of Army speaks like this.

3. Mainstream media is now under heavy scrutiny for colored coverage or editing.

I’ve had a ST Forum letter that was badly edited before it was published. Having edited news stories and forum letters in my time, I can tell you it’s not easy to retain the spirit of the original copy and have to work within the tight newsprint space. But hey, if you can’t retain the author’s original intention, you shouldn’t publish his letter at all.

You can read the most recent saga of how the same letter was edited poorly in ST and published more intact in Today. This is why it’s great to have newspaper competition in Singapore, it’s this sort of stuff that is both funny (to ex-media people) and sobering (to just about everyone else) at the same time.

The mainstream media has also pumped up their coverage of opposition folks this year. (Actually, I also suspect that the Opposition are more savvy at manipulating the media these days, unlike the old days where JBJ refused to talk to local media) . They don’t have much choice – if they don’t cover it, people will accuse them of all sorts of bias. Even the Gahmen has to allow this – there is no more monopoly on information. Ex TNP and Today editor PN Balji had a great insight on this.

4. Everyone’s just very bad at using social media.

The PAP must be wondering why their Facebook page has not seen a huge increase of fans (it’s about 12K now, and was 11.5K a few weeks ago) despite their grassroots base. Well, it’s because they keep spamming people’s walls daily with unnecessary pictures of walkabouts and other unimportant information! I did a quick check on a few other FB pages of the other Opposition groups and they’re sad in their own right. I refuse to re-join because I prefer to be spam-free.

The admins just don’t know how to post or create original content that fosters discussion and debate. It’s like the elections came around and everyone decided “Oh let’s get on Facebook and Twitter!” without understanding the nuances of communicating on such a critical platform. Well, you guys should have started years ago to understand how to exploit these FREE platforms, but it’s a bit too late. Just goes to show how little our political creatures understand about how people are communicating to each other these days online.

And I say again – Internet chatter is not always “noise” as the Gahmen might claim. Just because you don’t get to hear most of what people are saying (as it is all locked behind Facebook’s privacy walls) doesn’t mean the chatter is not going to help to swing opinion, and more importantly, votes.